setranslations.uk

At SE Translations UK, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website setranslations.uk.

We will securely retain your personal data and translated documents for a period of 3 to 6 months. This retention period allows the Home Office or any other relevant authority to verify the authenticity of your translation by quoting our unique reference number. The purpose of this process is to support verification checks and to assist in the prevention and detection of fraud relating to translation services. After this period, all data will be safely deleted unless we are legally required to retain it for longer

Privacy & Policy

1. Information We Collect

We only collect information you voluntarily provide or that is automatically collected when you visit our website. This may include:

  • Name and title

  • Contact information (email address, phone number)

  • IP address

  • Browser type and version

  • Operating system

We use this information to respond to your inquiries, provide services, and improve your experience on our website.

2. How We Use Your Information

We promise to:

  • Use your personal information only to provide the services or information you requested.

  • Keep your data secure and process it according to your preferences.

  • Use non-identifying cookies to enhance website functionality.

  • Respect your communication preferences and allow you to opt-out at any time.

3. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Correct or update any inaccurate or incomplete information.

  • Request deletion of your personal data.

  • Restrict processing of your data.

  • Receive your personal information in a portable format.

To exercise these rights, please contact us. Verification of your identity may be required before processing your request.

4. Data Security

We implement industry-standard measures to protect your data, including secure server technology and strict internal procedures. However, internet transmission is not completely secure, so we cannot guarantee the security of data sent online.

5. Cookies and Analytics

We use cookies and Google Analytics to improve website performance. These tools collect non-identifying data such as geographic location, device type, browser, and pages visited. You may disable cookies in your browser settings, but some features may be affected.

For more information on managing cookies, visit www.aboutcookies.org.

6. Third-Party Services

Our website may use third-party providers, such as Gator Forms, to process contact form submissions. Your information is sent directly to us and is not stored in third-party databases. We are not responsible for the privacy practices of external websites linked from our site.

7. Data Breaches

In the event of a data breach affecting personal information, we will notify affected individuals and relevant authorities within 72 hours, as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: admin@setranslations.uk
Phone: +44 7738 400478 and +44 7983 630760